Text & chat prompt

Ask for a refund or a return politely

Ask for a refund or a return politely: a free, copy-paste prompt for ChatGPT, Gemini and Claude. Paste the prompt and replace each [BRACKETED] field with your own details.

The prompt

Write a refund request.

Store: [NAME]
Item and order number: [DETAILS]
Date bought: [DATE]
Problem: [WHAT IS WRONG]
Their policy (if known): [POLICY]
What I want: [REFUND / EXCHANGE]

Short, calm and specific. Reference the policy, attach proof and make one clear request with a date to reply by. Also write a shorter version for live chat.

Pro tip: A calm tone with clear proof gets faster results than an angry one.

How to use this prompt

  1. Open ChatGPT and start a new chat.
  2. Paste the prompt.
  3. Replace each [BRACKETED] field with your real details and paste in your own text where asked.
  4. Reply with follow-ups such as "make it shorter" or "make it sound more like me".

Prompt at a glance

Category
Text & chat
Works with
ChatGPT · Gemini · Claude
Length
57 words
Fields to fill in
NAME, DETAILS, DATE, WHAT IS WRONG, POLICY, REFUND / EXCHANGE
Last updated

Frequently asked questions

Which AI tools work with this prompt?

It is written for ChatGPT, Gemini and Claude. Paste it into your preferred tool and adjust the wording if the result is off.

What do I need to fill in?

Replace these fields before you send it: NAME, DETAILS, DATE, WHAT IS WRONG, POLICY, REFUND / EXCHANGE. Each field shows an example in the prompt.

Should I paste private information into the prompt?

Only what the task needs. Remove names, contact details and other sensitive data before pasting a resume or document into any AI tool.

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